Service Designer & UX Researcher
Service Designer and Researcher with a degree in Graphic Design and a postgraduate diploma in Entrepreneurship and Innovation. Adept at developing and enhancing services and products using strategic and human-centered design principles. Proficient in advising on various platforms, from websites to enterprise management systems, with a focus on innovation and a detail-oriented approach.
Strategy design
Service Design
Design Research
UX Research
Qualitative Research
Quantitative Research
Customer Surveys
Usability Testing
Design Thinking
User Interviews
Stakeholder Mapping
User Journeys
User Flows
Flow Charts
Stakeholder Mapping
Journey Maps
Video Production
Video Editing
Netnography
Video Post-Production
Service Design Development
Workshops
Audio/Visual
AB Testing
Persona Building
Benchmarking
Adobe Premiere Pro
Adobe Photoshop
Final Cut Pro
Sketch
Fetch
SharePoint
Google Suite
WordPress
Miro
Slack
Notion
Clickup
The rebranding and interface design process of the largest circular economy B2B marketplace in Brazil.
Diagnosis of gaps and opportunities for an educational solutions publisher.
