Service & Research Design Lead
With a passion for understanding user needs and behavior patterns, I work collaboratively to develop creative solutions to complex problems. My expertise lies in identifying opportunities for growth and crafting strategies that align with organizational goals, all while maintaining a keen eye for design excellence.
UX Design
Strategic Design
Product Service Systems
Design Systems
Human Center Design
Data Analytics
Innovation
Brainstorming sessions
Workshop Facilitator
Usability testing
Benchmarking
Accessibility
Product Management
Project Management
Product Roadmaps
Service Building
Wireframes
Prototypes
User experience design
Brand Tone & Voice
UX Research
Qualitative and Quantitative Research
Account Management
Persona Building
Strategy & planning
Positioning
Branding
Team Leadership
SOP development
Presentations
Insights and Reporting
Global Research and Insights
Userflows
Stakeholder Mapping
Figma
Sketch
Miro
Adobe Ceative Suite
Clickup
Clack
Google Suite
Invision
Microsoft Suite
Sketch
Wordpress
Webflow
MySQL
HTML/CSS
How we redesigned the website for the biggest PlayStation news channel in LATAM
How we redesigned the website for the biggest PlayStation news channel in LATAM
